Please note SERVE DATE in notes and allow 4-5 days processing and flexibility with shipping due to COVID-19 delays. We cannot guarantee delivery dates due to COVID but we will do our best to ship it to you as fast as possible. We ship our cakes out mainly on Mondays and Tuesdays to ensure your cake won’t get stuck sitting in a shipping warehouse over the weekend. If you live in New York/New Jersey we will ship out Monday-Thursday. If you need your cake delivered sooner please upgrade your shipping to express during checkout. We package our cakes to the best of our ability but we can’t guarantee the package won’t be tossed about in a mail truck or launched onto your porch by a disgruntled package delivery person. We do recommend refrigerating cake prior to unboxing so the paper wrapping doesn’t pull the frosting off the sides.
Unfortunately we don’t do refunds or exchanges after personalized or shipped. If you have any problems don’t hesitate to message me.